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Many thanks for your help. I think you've diagnosed the problem. I'll get a professional in to replace the gate valve.

Probably time to call a plumber. (The knob that turns just a quarter of a turn is the red one on the right.)

Ah, I didn't know you could get a hard water element. I guess using regular elements is good business for the handyman.

Hmm, gate valve? Before replacing the element, I turned a red knob on the inlet pipe to the immersion heater. It only turns a quarter of a turn. I've now tried turning it one way and the other, but it seems to have no effect. (This plumbing is ancient). Regarding the pump working for 2...

Hi. I'm new here. Yesterday I tried replacing the element in my immersion heater, as the handyman who normally does it (the element tends to burnt out every couple years), is having problems keeping appointments. I followed instructions on the internet, and I thought I had completed the...