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Brilliant .... a mechanical solution... the kind I like best! BTW, I tried multiple presses on the 'thanks' button but the page disappeared... thanks again... dek

Thanks, Alarm ..... everything seems back to normal after running the hardware relearn that came up on the keypad. engineers code is 1234. Only problem now is that there's a panel lid tamper error on the keypad screen and it won't set. I've opened and closed the panel a couple of times and...

We have a TS690 with an added speech dialler (no redcare or monitoring) and I have upset it by removing the cover of a pir and accidentally blowing a fuse. I have replaced the fuse but need to know if doing a factory reset will lose all the programming, or just the engineers passcode. It's not...