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I bet it bl**dy is too lol - it's got to be a bad batch of these as the plumber replaced it with a brand new one from the same supplier - so will be making sure I tell him tomorrow so he can tell the supplier - otherwise there will be a lot more postings to this forum from people in the same...

Think we have sussed the problem out.. I have just had a friend around who is an electrician - he checked the power into and out of the thermostat - and guess what.. it's only intermittently working, and then whilst doing it it started arcing inside - so it's definetely a faulty thermostat.. He...

Hi Yes- the wall switch cable goes to a timer on the wall, then another cable goes from the timer to the top of the tank. The electrician I had in checked all of the voltage etc from the switch on the wall to the timer and then from the timer to the tank - so all should be ok. Plus I got...

Just found the end of the box with the label on that the plumber brought with the latest immersion (including thermostat) - it's a 27" immersion element with an 18" thermostat - model number is HS27 and supplied by Banico Controls. The copper cylinder that the plumber put in is a 36 x 18 direct...

Here are some photos that might be of help in identifying something obvious that I cannot see? [/img]

New hot water tank and immersion

Hi TicklyT Thanks for the info. I have been leaving the immersion switched on all the time for a number of hours to test that theory (i.e. to heat the whole tank it would take a couple of hours or more) - yet even after 3 - 4 hours of being on all the time I only get 2" of hot water in...

How do I isolate it (remember i am no plumber :wink: ) as far as I am aware there is only 2 feeds - cold in from header tank and hot out - but then it's probably best if I take a photo to put on so you could see? Thanks for your help sofar - very much appreciated Mike

I am desperate for help with a problem I am having with my hot water system and would appreciate any advice or suggestions? I have a hot water system that consists of an immersion heater element that is into the top of a hot water tank for the hot water in my house (I have no boiler or...