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Is switching the immersion back on something wwe can do ourselves or is it something that we need a CORGI registered person to do?

Thanks for that link Steve. what is a hot water priority system?

When i've googled this boiler the shopping results are coming up between £1700 - £2200...

if these are cheap boilers and cost £2000, how much should we expect to be paying for a new decent boiler as unfortunately with having a new baby we have very little money at the moment with myself being on maternity leave.

Also do you think we have some redress with Ideal about getting some of the £245 fee back as they didn't attempt a repair, or do we just have to accept that they have charged us £245 to shut our boiler down?

Unfortunately no, we haven't had the boiler serviced, we were told to expect this boiler to last at last 10 - 15 years, so this has come as a huge shock to us. We were told that the boiler is totally irrepairable. This model has now been discontinued, but the engineer from ideal told us we may...

We moved into a new build George Wimpey house 4.5 years ago and it had an Ideal iSTOR HE260 boiler fitted. Yesterday the boiler completely died, nothing was showing on the display at all. I phoned up a local plumber that had been recommended to me and when I told him which boiler we have he...