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Hi, It's all too late now! I fought my way into the heater element housing, to find it was not at all as I was expecting - more like you describe! By this time I had got the bottom half off, with no chance of getting everything re-assembled - so it is now in the back of the car, waiting to...

Hi, It is model no SRS53C02GB, though the only indication of that is a paper label that was stuck on the back - there is no metal plate anywhere. It has stopped heating the water, so looking at previous peoples problems suggests heater element, thermostat or pcb. The element is ok. It is...

Any body got any advice on how to get at the sensor and actuator inside the heater element - that's where the problem seems to be but I can't see how to replace them.