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The servicer in question has a day job with Scottish Gas and he does the ratedpeeps stuff in the evenings and weekends. Unfortunately he didnt give me a business card but he did say that it is often difficult trying to fit in the additional work on top of his day job.

I'm just back up from the cellar - I've pressed and 'shoogled' the green gas valve button and held it for 30 seconds and it has managed to fire ok. Radiators are nice and warm now. Unfortunately, I dont have a gas cooker! I had contacted my servicer but because I originally got him through...

Hi My boiler above recently got serviced and thermocouple replaced. Now the pilot light has gone out. When I press the square (green?) button and fire the ignition, there is a light on the pilot but it wont hold and goes out when I release the green button. I will mention that the gas was...