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It's a bit of a complicated situation with the seller. They buy houses for cash from people with cashflow issues and then do whatever work is necessary before selling them on. We've asked them various questions that they can't answer because they've never lived in the house. As for the gas...

Tried the turning it off and on again technique but no luck. There is a reset button on the front of the boiler and on the thermostat both have been pressed. The gas is on as the hob in the kitchen is working. However there is a gas fire in the lounge that doesn't seem to be working. Is...

Hello All, I've just moved into a house with an Ariston MicroCondens Combi 27 MFFI fitted with a Salus RT500RF thermostat. Unfortunately we haven't been able to get any hot water (or radiators). There is no error message only a flashing LED which indicates that the burner is off. The...