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I've not got a scooby doo what that means :oops: I've managed to get it working off the boiler controls by using a factory reset which seems to have suspended the link between the radio controls and the boiler. How are vaillant customer service for replacing knackered parts?

No signal on the outdoor receiver so it looks like something is bust. I can't get the installer back, friend (gas safe registered) installed boiler for us but he doesn't normally work with vaillants so didn't install controls - it was our electrician who'd never seen anything like it...

Thanks, both the knobs were on full. I do think that the sensor is knackered, but it's only 2months old... Can I adjust the thermostat to ignore the broken outdoor sensor? Is this what you mean by room adjust?

It has now stopped completely.

Room sensing? Not sure what that is.

Hello, thanks. Outside temp on thermostat is 30deg. Inside is 16 deg. Adjusting the temp to 30 on the thermostat didn't work. Turning the dial counter clockwise on the boiler didn't knock off the thermostat so I then took out the batts to override. The Rad symbol was flashing...

I'd be grateful if anyone can assist. The outside temperature showing on the room thermostat is wrong, showing as warmer than inside the property so it has shut off the system. Valiant tech helpline is closed until Tuesday so I thought that removing the batteries from the thermostat would...