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The last time an engineer came out he told me this - that was last spring/summer. I got the impression from how he spoke that it involved waiting around for things to power down. I may have misunderstood! Oh well. I need them to come out anyway, so, yeah, bite the bullet. Needs must! Thanks

Thanks for the info. Do you think an engineer would come out to do this for me if I asked? British Gas told me it takes 2 hours to power down the system and that I'd be charged accordingly. What you've described here is NOT a 2 hour job, so I don't trust BG to not trick me!

:!: The noise from the keypad has just woken us up again. Again I've entered the code and it's stopped. The trouble light has come back on!! I daren't leave the house now in case it goes off again. Anyone any idea how to go about just turning the thing off completely? (Not sure what the...

Thanks for your reply. I've replied within your post and tried to colour code it but it won't work. 1. no it's not an ARC system 2. so it's OK leaving it as is - obviously it means the alarm can't be used in the meantime 3. so I need to look for 'radio based' alarms. what does that mean exactly?

In which case, do you know - am I 'safe' to leave it a few days while I look into alarm system options? Or is it likely to trigger further alarms etc if left not dealt with??? I don't want to pay for someone to come out and sort it and then decide to replace the system! Thanks for your...

Thanks Alarm. I had all batteries replaced last year though. And the fault doesn't say it's a battery (though it did last year, which is when i got them all replaced). Or is it a battery in the panel box itself you mean?

Very late last night the alarm panel started making a loud noise inside the house. It was saying that there was a fault in zone 5 (the landing). I put in our code and the noise stopped. The 'trouble' light stayed on. This morning there are no lights on the panel at all. The clock is still on...