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thanks for your lines peeps.......

I've already spoken to Biasi but the next available engineer will come out in four days........I have tenants in the house and obviously they need hot water. What's the harm in asking if I could find a quicker solution.

I have a new biasi 24kw combi boiler that was installed in December 2011. All has been fine until earlier in the week when it stopped heating the water. The boiler ignites when I run the water from the kitchen tap but the water doesn't heat up and the flames go off in approx. 12secs. The Ch...