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Further to my last the model is a Vokera 20-80 RS Flowmatic Thanks

Hi, been looking for info about the above boiler. My girlfriend had a fault on her boiler and paid Vokera £250 for a servicing contract to fix it and cover it for 6 months. Vokera sent two engineers out, one of whom who has smashed the control panel to pieces. Vokera have responded to her...