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Thanks for the advice, I will call the council again tomorrow and with your help hopefully get somewhere.

I am so confused because where the deck joins his house, its closest point to the ground it is roughly 7 feet above ground level, the ground then falls away and at the end of the garden it is about 8foot 6 inches above ground level. The council have told us we can not increase the height of the...

I am new to all of this, I have joined out of shear frustration. Our neighbour has extended an existing deck/balcony to cover his entire garden and now he completely over looks our entire garden and can see into the back rooms of our home. He never even asked us if we minded, he just went ahead...