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Sure enough! I removed the water trap and like I suspected that little plastic lid was scraping against the drum. I thought about turning the drum to make it glide to the bottom where I could get hold of it. But when I carefully moved the drum back and forth... ... IT FELL OUT by itself...

Great idea! It just got me thinking that maybe the noise I heard could have been the lid scraping against the rotating drum. Can't wait to get home from work to try this out. This actually beats the fun in changing broken glass on my iPhone. I just hope the outcome is a similar success. At...

;-) Well, it really is a bit like surgery, isn't it?

Thankyou for chiming in! I guess if I had known there was a trap in there I should have been more careful before flushing the little lid further into the machine. It would have been really easy to take it out if I hadn't been in such a hurry to make things more complicated ;-) I'll have a...

Hi there, still working on my Miele w921. I opened up the machine last night. (disconnected from all electricity of course). Swung the front open. Removed the thick rubber hose where the water and detergent comes into the machine (no 1 in pic), and made it really nice and clean. I also...

Thanks for your reply! Yes, I did open up the "little door" and the big "screw" draining the machine. (I regularly clean this area). The hose/pipe leading water up to this point doesn't seem to be wide enough for the lid to travel all the way there. I have acess to the regular owners...

Hi, While cleaning the area behind the detergent drawer on my Miele w921 I accidently dropped a small triangular lid down the pipe/hose going into the machine. The lid was covering some small hole on the left side behind the drawer. It’s approximately one inch wide, and just big enough for...