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@DP - Many thanks for such a detailed reply and your very generous offer to talk someone through any sticky points! Alas, I fear you are correct about the lack of servicing on the boiler. We only bought the house in late 2010 and I've been a bit lax myself (we've been concentrating on other...

OK, I've been making a few more observations and it certainly seems like the fan not running slowly at rest may well be the problem. I cannot hear the fan at all when at rest- even with the front cover off and me ear against the unit in the upper left corner (which is where the manual seems...

@DP Yes, I've been browsing the other threads and, as you say, it seems a pretty decent boiler; I'm loathe to ditch it. I've updated my profile to show that I am in Newcastle upon Tyne. Is that within your 'catchment area' ?

As the title suggests I am having a problem with an old Vokera. The system intermittently shuts itself down and the pilot light is extinguished. There seems to be no particular pattern to when this issue will arise. I am guessing that there is some problem with the air-supply/exhaust...