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Thank you. I had tried that. I just tried again using a bit more strength but the bracket still won't move.

Yes, they are both the same.

It could be. It's inside the hole, though.

Those pictures are the top of the top bracket cover and the bottom of the bottom one. According to some instructions I found online, that's where the screw holding the cover on the bracket should be.

Nope.

Thank you for replying. The cover is definitely attached to the wall fixing so there is no way of levering it off. From looking at instructions for similar ones online, that little hole should be a screw, but it's just flat. I wonder if the installers filled it with something.

Hello I'm trying to fix a loose shower head holder that won't take the weight of the shower head any more. There is no screw to tighten so I assume I have to take it off the rail to fix it. The problem is that I can't unscrew the brackets holding the pole to the wall. Where there should be...

Hello Can anybody help? I've got a multipoint lock on the door leading to the conservatory and the handle will no longer lift up when the door is open. Is there a simple fix that doesn't involve a locksmith? Thanks