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I have actually lodge a complaint with the company and also I called again and I said that I felt I was being fobbed off to save giving me a new fridge freezer. The good news is I got some sort of result there (I think) as the person taken details and said a senior technician will call me within...

Same problem here, read my experience please...it is really frustrating.

Responding to the below comment although i realize it is about 2 years old. I have the very same problem, I am fed up with it, I can not get my fridge and my freezer at an acceptable temperature, it is either one or the other, if I set it to 3 like the manual advises the fridge is fine but...