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Yes, but this is a used unit, if it were new & with instructions, we'd not have there questions. :D Just did a search on here & members say to use deionised water/water and a little radiator/ch corrosion inhibitor so a little confused being told not to use it?

Many thanks for taking the time to reply. So where do we get this fliud? We were told water with or without antifreeze. How would we know if the element is the right size, we just went by an online guide we found that recommended sizes for different sq footage of room, is that wrong?

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We''ve just fitted an electric towel rail & have run into a few problems. We've 1/2 filled it with water, is that correct? We've only had it on for about 20 mins as it got so hot it would have burnt you if you'd touched it, surely that can't be right? It's a used rail (so no instructions!) &...