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I have had plumber in re do my bathroom to put in mains shower rather than electric while away. I got back and pressure was zero which was because hr had drained system. He was called away last minute so was part way through job. He came to finish off yesterday and it turns out he hadnt drained...

I have a bath/shower with a shower screen. By bathroom is tiled but the thread on the the wall plugs at the top has broken. i'm not sure how to progress as with broken plus not sure how to get the plugs out, and even if I could, I'm worried it will cause the tile to break, or at least...