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Good morning, I wonder if someone would be kind enough to give me some guidance on this problem. I'm utterly clueless about these sorts of things, so thought I'd see if any kind experts could help. So I am in a new build top floor flat. It's rented and the landlord owns dozens, so doesn't...

Hello, I'm so sorry to ask such a clueless question - I have just opened four "emergency use only" handles on a giant double glazed window in my new front room. I didn't see the label on them, which suggests that I have made a big mistake. The window doesn't open fully - just on a sort of...