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Thanks Guv' Will wait and see what they say. I have tiles in my bathroom above the leak so I can only imagine it will cost some major money to investigate and fix the problem. It looks like my House insurance includes cover for trace and fix so maybe I am not that screwed.

Thanks for the quick reply. I think they didnt install the flue brackets properly and wanted to cover their backs. they told me before they came round. Concerning the leak, can you enlighten me why the ceiling is no longer leaking even though I have been using the boiler for 2 weeks since I...

I have lived in a new build house for 5 years and never had any problems with my Potterton Powermax HE boiler. In December, I got a call from a plumbing company on behalf of the housebuilders requiring access to inspect my flue (something to do with govt regs from Jan 2013). I let him in and...