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Thanks Agile for the offer. I'm not at that stage yet, but if you are availible to work in the area I will certainly look you up. Keep you posted.

Thanks, I agree now BG should have taken the lazy RHS burner more serious. In his defence it was late on sunday and the origional complaint was the fumes and it was working all be it coming on slightly delayed on 1 start up. I had never noticed this before it was pointed out. I didn't bother...

I believe so, the label says; MINI HE24 NI159030705 47-348-38 VD 201610 So it sounds like this definitely a fault and not just a low energy mode. I am happy to get BG out, just wanted to make sure there was something to report as theres £99 excess on the contract. A bit more info...

Hi, I'm after some advise please on my Mini HE. I have an intermittent problem of the hot water not always getting above luke warm and then perfectly ok later that same day. Also I have noticed that sometimes only the left bank of gas burner comes on. I have not proved yet that these...