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I managed to get the system restored to factory defaults, but when I came to reprogram the system I found some of the menu choices and commands didn't work. The manual I was working from is different to the one linked to above, but I think the PCB may have been replaced so actually the manual...

Thank for that - I was wondering if it was just me that found this a bit suspect. Unfortunately I'm way up north. I have wondered about taking a firmer stand but to be honest I think he's the kind of guy who would love the conflict. DIY will get the outcome I want - loads of the settings need...

I had my alarm serviced last year and the guy changed the engineer's code to one of his choosing without checking with me. He won't tell me the number and despite many promises to come round and change it, he never turns up. I'm hacked off, so I'm going to completely reset the system, and put...