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Hi everyone Just to let you know the result. It was indeed a water leak in the utility room, in the concrete floor next to a wall with a slight damp problem (should have guessed, really). Immediately underneath it is a drain so the water was probably going straight into it unnoticed. It took a...

Thanks everyone. Great suggestions on the leak and looking for warm spots oldbutnotdead. We have noticed 2 patches in the floor in our kitchen and utility room stay warm through the day even when the hot water hasn't been used. My guess is that this is where the leak is happening. This matches...

Thermal camera is a great idea. Thanks Herts P&D. I timed the water meter outside and it's consuming 2 litres a minute, with everything turned off inside. Yikes

There is only 1 part of the house where a pipe goes underground, and now I think of it, the wall next to that pipe had always had a slight damp problem. It's in the utility room / garage which is next to the house, and is much colder than the house, so I just assumed this damp was an old problem...

Lostinthelight - great point. I've just been out and when I lifted the inspection cover, the meter was turning. Slowly, but turning, and nothing in the house was on. So this suggests a leak then. But there is no evidence of a leak. And if we were losing 250 litres in 2 hours our water bill would...

Hi guys Great forum. I have an unvented cylinder which is a Telford Tempest 250 litres with external expansion vessel, which we have the hot water on from 6am - 10pm (gas boiler). But within 2 hours of the hot water going off, the water from the cylinder is stone cold. If I turn off the hot...

Thanks gazman. I was hesitant to try forcing it but your explanation has sorted it. Many thanks - a call to the locksmith avoided

My outside UPVC handle has slipped and is now fixed in the down position. I assume the inside of the handle has worn through and has slipped on the spindle. So thought I'd better get the handle off and have a look, or replace it. However, I can't find any way of getting the handles off...