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If there is a fault, the electronics controlling the ultrasonic misting unit shuts down the system. This will happen if the tank is empty or if there is a poor contact on the jack plug connector, as well as a faulty transducer. Hope this helps.

I had the same problem but fortunately it was still in warranty and Dimplex supplied a transducer complete. I disamantled the old one and found that the problem was due to calcification on the disc. A soak in diluted brick cleaner solved it. Solution is to empty the tank and dry out the...

Hi, Mine is also the Danville model. Good information. Many thanks! Cheers Steve

Hi Electricman. I have the same problem. Can't find a spare except via Dimplex where they want to sell you the sump and everything at £120 + vat!! Do you remember the place you found a service kit?