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Thank you Bosswhite. That's just what I needed to know! Liz :)

Thank you both Pigeon85 and Boss white for your advice. :D Bosswhite - I had a look at the Johnstones website. I found the one you mentioned, but I also found one called Self Cleaning Masonry. Do you by any chance know if self cleaning paints are any good? I also found another one...

Thank you very much indeed for your advice. You have been super helpful :D Keeping my fingers crossed it all goes a bit better this time! Liz

I didn't see the work done at all. They had to wrap the house up, and foolishly I let them do the work the week I was away on holiday... that's one of the reasons why in hindsight I have thought they didn't do the prep properly. I just made so many bad decisions.... now I need to try and get...

Thank you for your reply :) The render was painted before the "long life coating" was applied. I don't know how dusty it was.... I don't know if they washed it before they applied the coating or not. However, where the coating is flaking off in large chuncks, the surface that gets...

I could really do with some advice from people who know what they are talking about! About 6 years ago I (foolishly) got a company called protectawall to coat the outside of my house with a "longlife" coating called protec. It was supposed to be fantastic, last more than 15 years (15 year...