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Thanks for the reply ivixor. I don't dry clothes indoors. And unfortunately I can't latch my windows open, although perhaps the solution is to replace a couple of windows to do this? I do open the upstairs windows wide (this is where the problem is) every morning for about half an hour to...

Hi, My apologies that I'm not quite posting the way that I should be as I'm not actually planning to DIY this problem - it's way beyond me. But I really don't know who I need to speak to to find a solution, and thought that there would be plenty of experts here who could guide me. We have...