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Thank you very much, skotl. Yes, I am very enthusiastic about what I do and as long as the customer is happy, I am happy. That is really the only thing that allows us to be more competitive than Screwfix. I am prepared to go that extra mile and react quickly and the big boys don't do that...

Yes, noseall, its the same in my industry. You never stop learning.

On Unistrut items, we will only be distributing the Unistrut brand. I know that all of our competitors are selling cheaper brands, such as CSS for instance, but there is a huge difference on quality. Also, we will not be trying to compete with Screwfix at all. It would be silly of me to...

And we cannot forget the new ring you have given my new company �� very clever, Joe

noseall, sorry about the misunderstanding haha! Yes, quality is very, very important and I have always swore by quality brands rather than cheap alternatives a lot of our competitors are trying to bring in just to increase their margins. Our brands all have relevant quality certification and...

Very interesting, noseall. How long have you been working for yourself? I hope your business is doing well. Do you buy off First Fix in York? I used to work for a company called Bralo who are a rivet manufacturer / supplier and used to deal with those. I understand that you usually prefer...

Thank you very much for your reply, Joe. We have made an investment of £15,000 into our website. It is a very sophisticated system. It isn't really much of a risk to us because I already have many customers locally who have stuck by me for years which equates to around £750k turnover...

Thank you very much for your reply, noseall. I have been in the fastener industry for many years now, so with it being a very competitive industry is nothing new to me. However, from experience we understand that quality is very important, hence why we only sell high quality brands (i.e...

Hi everyone. I am planning to open a new distribution company over the next few months where we will be supplying to the construction industry. The products we will be selling are:- fasteners fixings adhesives, silicone, sealants abrasives ironmongery power tools hand tools safety...