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Thanks for your eply.....but the jack plug is okay I am sure as the unit was working fine until it suddenly shut down.....it will not be the water tank empty as the whole unit goes off and not just the Mysting unit.......the tranducers are dirty will that cause a serious fault..??

how do you know if its the transducers.......we are also unable to get the myst working....but ours starts up then after about 30 secs beeps and switches off..... is this down to faulty or dirty transducers or something else..??