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Do the push notifications work? I've not seen any requirement for the previous SDK not being compatible with newer phones / releases, but the app dev environments are constantly changing, so I'll need to investigate. The push notifications are configurable with a user specified filter. If...

When setting up the Honeywell app for push notifications, you need to enter the IP address of their server in your control panel ARC receiver - given by them when you set up the app push email confirmation. Note that they are ending the free push service on Dec 31st, so little point setting that...

Are you talking about the Honeywell service or SelfMon?

I think you'd need to fit a third party communicator that the ARC supports. Where the communicator sits on the rs485 bus and then talks to the ARC via the third party. Something like an Emizon or DualCom module. These would normally be installed by an approved alarm company under maintenance...

Dimension 7.04 release only had an Ethernet fix for a keypad wrong code tamper issue and 4.17 on Ethernet module was for TLS support. I don't think your issue is firmware related. 7.04 Notes: Miscellaneous Changes/ Fixes • Auto set. timer control (option 45.4) timer status ON and OFF fix. •...

Okay, I can see your account. The 'Dual' setting means the event will be sent to both receivers. This will increase the likelihood of failure. When you set to 'Single' and have a secondary receiver configured with IP and port, then the second is used only when the primary fails. Note that...

Hi, it's difficult to know if this is internet availability or your provider service is the cause. You have heartbeat set to every 30 minutes, switch that to 0. If you do end up using SelfMon, then at least I can review the account log at the server side to advise what's going on. Who are...

Okay, hopefully it will remain without issue.

The cold start doesn't renew the executable file, but it does renew the complete config tree. If the corruption was in the config tree, the cold start should resolve that.

The only thing to try is storing the config with RSS (for restore), then flash upgrade the panel with the same or newer firmware in the event that the current one has become corrupted. The panel uses a journaling flash filesystem, so the newly uploaded program will be located in a new area of...

I wouldn't use the fob LEDs as an indication of correct setting and unsetting - they seem to be sequence dependent, and an inadvertent keypress when out of range will knock the sequence out. It's better to use remote monitoring push notifications to give the set / unset notifications.

I assume you mean 4.16 as E080-10 only has 4.10 to 4.17 Which platform are you sending event reports to ?

Which version of E080-10 is it ? Please use menu 61.1.6 to view the COM4 version.

This is quite an old thread, and there have been a few variants of the A083 and E080 modules. The latest release is hardware rev A5 with firmware V4.17 build 1 and I would recommend only using this version as all the others will give headaches. E080-2 - The first Ethernet module. Obsolete...

You need to ensure that the following Ethernet settings are selected: 1. remote access 56.4.3.1 to 4 (Any time) which is default 2. mode 56.4.3.2 to 1 ( Direct access ) which is not default

That's the C079, albeit older as the last version was 1.08. What is the panel version, as the device compatibility note has: New sensors as: FG8M, DT8M, DTPI8M, DET8M, SHK8M, SHKC8M, SHKC8M2 and DF8M are only compatible with Galaxy 2-xx from rev 1,5x and above.

With the G2, you can only see the panel version from the menu. Menu 23 will show the panel version. Unfortunately, the only way to see which portal version when connected to the G2 is from the portal PCB itself.

You didn't say in the original post which panel version and RF portal you have. Are you sure you have a C079 ?

Try it with INT setting and closing the tamper by hand and placing the magnet next to the glass reed - some devices also register in normal working mode. If the LED is lighting on and off when tampering or placing the magnet next to the reed, then it will likely be transmitting.

The sensor can do internal, external or both. The internal is a reed switch (glass bubble with leaf spring contacts in it) in the sensor activated by a magnet in close proximity to the reed. The external is screw terminals where you add a wire and have an external contact and magnet. Think...