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Apologies, I would never set out to offend anyone - it's just that I have experienced too many times (for various jobs) an engineer or equivalent tradesperson visits and spots nothing wrong or can't find any fault and then a follow up visit by someone else in the same trade spots something very...

Other half just called - the engineer has been and said that two washers were either loose or leaking which was dripping water onto the heat exchanger. He will come back tomorrow and dry it our and replace these parts. Hopefully that will sort it.

Apologies, I meant British Gas HomeCare, not Homeserve... My only reason for posting before the engineer comes out is in my experience sometimes it helps if you can say to them "...a friend mentioned it might be something to do with this...." in case that was something that they had missed or...

Hello all I am hoping someone might be able to offer some advice regarding this issue. Unfortunatley in my rush this morning I was not able to photograph the boiler nor get the make/model, but can update the post with these this evening if need be. We have a combi boiler in our flat...