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Thank you all for your advice! :) I shall attempt to remove the cover and test the spindle and I will report back tomorrow. Many thanks again.

Yes, it seems they did! There are a few odd things about the setup in our new place...

Thanks for the information everyone. I have managed to locate the second motorised valve and have attached photos of this one. The first two are of the second valve (which I located on the right hand side of the cylinder). The last photo is a close up of the one at the front of the...

Thanks for your replies. I can tell you the make of the boiler is Baxi although I cannot find the model as access is poor as you can see from the photos! I cannot trace the wiring of the programmer I'm afraid. I'm not sure how I would be able to see if it was an 's' plan or a 'y' plan?

Hi there, I cannot get my head around how my thermostat could ever work, but then I am not in the electrical/heating profession! We have just moved into our new home. We have been here for 2 weeks and only now am getting round to sorting out our heating/hot water issue. Our...