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Jbphs, thanks for your reply, your advice is very helpful. What I mean about the installer no longer being with us is that he passed away. I am also going to contact intergas. sorry for hijacking the post. Made a bit of a mess with my first post!

I was only hoping for some feed back to help me decide what I need to do next. I did not ever mean to come across as having some knowledge. I think I will wait for a second opinion. It is possible that the installation could be an issue, but I am unable to complain about that now.

Sorry I haven't made myself clear. 1) I do not work for Worcester Bosch or any other boiler company. 2) the original installer is no longer with us so I can not go back to him. 3) I do not know what is wrong with the pump. I was told that the pump is not functioning the way it should...

I have an issues with the radiators down stairs not working, the rest are. The engineer has said that the pump is not working properly so not heating the downstairs radiators. I can see that others have not had any issues but every time it is serviced there is a problem and then I have had to...

Hi I am extremely frustrated with my intergas boiler and would never ever recommend anyone having one installed. From day one it has given me problems, the parts are special order only, even though they have an office not more than 10 miles down the road, they take at least 14 days to arrive...