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Then how should I reply to the suggestion that I ought to get a new boiler ? And what good is it for a OP to play the "can't afford sympathy card" ? For what purpose ? If you read my initial post, I only wanted answers or suggestions to 3 points as stated and all along in all my replies, the...

Was I whining when I just replied to a suggestion that I ought to look into getting a new boiler and my reply as to why I could not afford it ? What should I say in that reply then ? Apart from this reply, I've not mentioned any where else about my situation except that there is a special offer...

So you blame those who unfortunately fell on hard times for one reason or another outside their control, and those who in the end have to resort to food bank ? OK, no use to waste time and energy on this. You have your own view point and I have mine. Thanks for your replies, suggestions and...

Thanks. When I moved into this house, it was 26 years ago and already this boiler was there. So maybe the reaallllly older ones have orange button.

That is all I wanted to know. Why is there a need to sympathies anyone, given that others here were saying as I thought - that some other tests need to be carried out. It strike me as a bit strange that no other tests were made to come to this conclusion which made me wondered if the correct...

The big square one is Orange. You can push it inwards, and also sideways to the right. This is the one that is part of the gas valve. but its not Green.

Well...people change and no, no way will i have the confidence to tackle anything to do with gas. All i wanted to know is if it's the gas valve as there is a special offer on now that I can buy it at quite a big discount and i should get it if its the gas valve. I only wondered why he did not...

SCO = pilot light ? That is different from firing up = to give heat to the radiator. Taht's what I mean when I said fire up. I did phone both his personal mobile and landline (office) number

it's not Green, its Orange. Does this make a difference ?

Well said ! As I have stated, he said the safety was not shutting down when the pilot is off. So does this mean its the gas valve that is faulty ?

Does this mean its not the gas valve ? The pilot can be lighted, but the boiler is not firing up. Then some fiddling, and from here on, I am not sure if the pilot can still be lighted or not as there was no attempt. Only that the engineer then started to test the orange button that you push to...

Do you not think I am not aware of good human relations given that I have the same plumber all these years and only changed the gas engineer when my previous engineer for over 5 years moved into the commercial side ? But it also work both ways - if technicians want repeated work and recommendations.

Thanks for your encouragement and good luck wish.

w

If he does not answer my several phone calls at different times of the day and also leaving messages on his answer phone, I doubt he would respond to text or email. Yes and as I in my reply to bazdaman earlier, having think back to what was said, I think he felt the job to replace the part...

We was easily contactable before this happened as I have used him before for my hot water boiler servicing, but not for this central heating boiler until this time round. Couldn't afford to have both boilers serviced at the same time as its quite expensive for my budget.

Yes, it is a square button to push to light the pilot. He told me its the gas valve and he took off the plastic cover and had Honeywell engraved on it, but no part number or anything. Having checked on google, the gas valve that is supposed to be faulty also have a honeywell label on it from...

I did noticed he was able to light the pilot again after turning it off. But then when he raised the temperature of the room stats to get it fired up, it did not fire up. Then a bit more fiddling and the end result is a faulty gas valve because he said the safety could not cut out when the pilot...

Yes, he is Gas Safe registered. Really it's unlikely to be the gas valve ? Why is that ? No, I have not paid for it because he said he will get the parts and then come back. Was supposed to contact me to let me know if he got the part and at what price. But no calls from him and when I...

Hi and thanks for your comment. It was working without any problem until this "service" and I can't afford a new boiler being unemployed at the age of 60 plus and not claiming :( So my only alternative is to get the part even if tis more expensive. But hope ti will last me another 5 to 10 years...