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If it’s been set, SADP would show the address has changed. can’t remember on that specific doorbell, but they often come with a verification code/password to log in.

No. Using SADP put in their address you want, the gateway being used which you should now have. Use the doorbells password and the io address should change. If your still struggle give us a bell tonight after 8pm and take a quick look remotely for you. I

It’s hard to say, as your following things properly allegedly but I can’t see where things are going wrong for. Device is powered and paired onto your WiFi? From SADP tool you should be able with the password set the ip address and gateway. Is the problem you can use on hik connect but can’t...

If you have engineers code. Engineers code prog 19 (latching walk test) With tamper showing press omit. Number shows were tamper is from. It’s in the installation manual which is readily available online.

2 wire, don’t see many wiring them, didn’t know that still worked to be fair. We don’t recommend smokes on intruder mainly because that don’t necessarily comply with regulations one way or another. Had a look at the manual and nothing jumped out at me, but can’t even test this out. However...

Possibly and a coincidence of the down time. Alas the smart com is used for your connection to the panel, the com ip side of smart com is used for the comip side of things.

you can add a smart com, as for getting the notifications to work, you would need the specific server addresses I would guess for the com ip to send to. you can have your own server and use montex texbase to process or HA integration. If this was working until the building work and the panel...

no just menu, 4 on keypad will show panel version

Menu 4 will tell me panel version. So can advise on your options.

What do you have ? Menu 4 on keypad

Outside my area and we get an engineer in for gas but thanks. can’t comment on full protection, WiFi is easier to interfere with than hard wired. WiFi devices still need power. The number of cameras and resolution of them determines the size of the hard drive and days that can be recorded. 4...

Not sure if anyone on here that does this. Did you get it sorted? Doing a search online I see it’s possible by using a firmware update, the question is how easy is it to get the firmware. The steps to do the upgrade are available online, not sure if we would have the right level of access to...

The old app isn’t officially supported anymore, you can try Texecom for support.

So it doesn’t work at all when tested ? How is it being tested? Possibly bellbox possibly trigger wire. Possibly power from panel to bell. What bellbox do you have? When was battery last replaced in panel. Do you have a multi meter?

Hypothetically speaking no idea without knowing the devices you already have. An NVR will use IP addresses to connect to a camera, but the camera needs to use a protocol the NVR accepts. Onvif is a possibility if it doesn’t accept the actual cameras protocol. There are various version of...

You can’t, need version 3 expander

I will ask him when he thinks it’s likely he will be back, but his original plans were travelling return for family event and then more travelling. Now he’s unsure on route he may have to take or when he will be back.

The guy I know in London is stranded in New Zealand Currently.

External to notify others, internal to notify you or the burglars alarm has triggered entry, are normal. Can’t speak for what your system has

Second hand gear make sure seller accept returns and the gear is genuine can save you issues later. As for the Texecom cloud I have no idea, but I am aware of several end users on their own cloud accounts some on here and some on the Texecom forum. So maybe it’s how you fill in the form