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Fingers crossed....only used it twice.... Thanks again for your help Rocks1...much appreciated...

Yep...they are still in!! What an idiot!! What are the chances that I've completely ruined it?!?! Thanks for the help and sorry for wasting everyone's time....

Will give screwing it to the work surface a go....thanks Probably going to sound incredibly stupid here but in the manual there was no mention of transit bolts....there was a large lump of polystyrene holding the drum in place which the manual said to remove...is it possible that there are...

No it's loose...only because the previous one was also loose...thanks for the tip...

Help!! Last week my old Hotpoint integrated washing machine packed in after years of good service... Requested a Hotpoint engineer to come out, which he did but couldn't fix problem due to the age of the machine and parts required now being obsolete.. So they refunded me the call out...