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Many thanks for your suggestion Jeff. I have sent the company a message and am awaiting a response.

I've had my plumber come out to look at a toilet problem I have. He says it's a foreign made unit and difficult to get parts for and suggested this site to see if anyone can help. I've attached a photo of the workings of the cistern. Hopefully I've added it correctly. Can anyone tell me...

Cistern for upstairs shower room