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Sounds expensive. If you're right, then the £110 Hotpoint are offering to charge for an engineer to call (Call-out, labour and parts included) doesn't sound too bad!

Hi, I have a Hotpoint Aquarius WML540 washing machine which has started to make a very loud banging noise on spin. Reaching into the front of the machine there are three 'paddles' placed equidistant around the inside of the drum. When I push backwards and forwards vigorously on two of the...