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Thanks ericmark and Taylortwocities for your help. All sorted now. In the end it was an easy job. I simply grabbed both sides of the bezel between thumb and forefingers and pulled down on one side. The bezel then easily came away from the light casing. No turning was needed. As for the state...

How do I tell if it's 12v or 230v? Here are some more pictures which hopefully will help answer the question...

I'm trying to change the bulb in a sealed bathroom downlight - see //www.diynot.com/network/dixmy/albums/22444 The bezel rotates with much difficulty and grating. However I still cannot get inside the unit. I've turned it both clockwise and anti-clockwise. It appears to be limited in how...