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Thanks all for the additional comments. This boiler was bundled in as part of the main extension quote as an item in the under-floor heating portion of the job. We had initially requested to see the boiler price and details before agreeing to have it installed but when the time to install it...

Thank you all for your responses. It's more or less what I expected. A cheap boiler hence the pernickity response to the warranty call out (if possibly justified if the checklist is a requirement anyway) and an installation that was not done with much due care and attention. He was a...

Hi all, new to the site so hope I don't make any faux pas' I was wondering if you could give me a bit of advice. We had a new boiler installed as part of an extension last year and it seems to have developed a problem with the internal pump. It's a Heatline Capriz 24a and although the CH...