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Thanks again. I'll suggest that to them and see what they say although I hope they won't come back again with the 'you need 3 months for the concrete to dry before we apply any DPM as the issue will happen' which seems to be their default mode for some reason. I have friends who had a...

Thanks Dazlight for getting back to me. The property was still unoccupied at the time and I only found out afterwards that they didn't leave the planks to acclimatise, never did a moisture test and applied the cheapest underlay (i.e. Not damp proof). They said that they're willing to swap...

Hi, I would be grateful if someone could help me with my issue. About a year ago, I purchased a new build home and had laminate floor put on the ground floor on concrete. Everything was fine for the first 6 months however around September time, I noticed all the planks started opening...