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The machine had emptied but had a bit of sludge in so I wanted to check the filter. When I tried to unscrew it, the cover top came off leaving the rest stuck in the machine. I've tried wire nosed pliers but there's nothing to get hold of. I'm going to try tipping it over later but I have to...

Hi Jane. Did you manage to solve this problem? Mine has done exactly the same today. I need to check the pump but can't get the cover off as the front part has become separated and the back part is stuck fast. Any tips on removing it appreciated. Cheers Fiona