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yes stripped it down and all buttons seem fine also all components look good to the eye

yes powered down the system loads of times and even tried to rest to default but just doesnt respond to keypad presses

hi all, i got called out to a videx keypad that was none responsive to code entry so i thought it must be up the shoot so brough a new unit and that worked fine. 2 months later and the new unit has done exactly the same! the lights illuminate on the keypad but no beeps can be heard when...