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Just wanted to thank Gazman16 and Crank39! Followed your advice and the door is sorted! Thanks guys! Really appreciate our help!:)

Thanks very much. How do I decide if it is 35mm backset or 45 mm backset?

Thanks Gazman16! I think I'll give it a shot. Why does the price range from £30 to over £100? Am I getting a poor lock by trying to save a bit?!

Thanks for that. A really stupid question! Is it just a case of removing the screws and replacing the right part? It looks a touch complicated. Do I get only a part replacement or the entire mechanism and how do I know which exact size(ERA)? Any tips? Thanks

Hi I have a 5-point lock on my Garage UPVC door to the inside of the house which seems to be stuck. Normally I can pull the latch up to close the door and engage the lock and then lock it. However since yesterday suddenly, it seems to be stuck. Firstly,the problem is present even when the...