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Good old council for you! I believe they have already had work done to the boiler, but unfortunately i can see it being a battle for them to get anything resolved.

Apologies Tony I did not note the boiler make as it did not have any obvious branding from the front, I will take a look tomorrow and report back. The system was fitted around 12 months ago. On turning the stat a fraction from 19 to 20 there is an obvious click and light, and turning back to...

Thanks for the speedy response! I will pass the info onto my parents and let you know the outcome. Are they common for failing?

Hi everyone, first post here and I'm looking for a bit of advice for my parents. I'm no expert with anything like this so I hope someone can help. They are having a problem with their central heating where as soon as it reaches the thermostat temp setting it immediately shuts off and goes...