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Many thanks to all of you for your help with this problem. For a start, the alarm system & installation was not particularly cheap - only really a bit cheaper than quotes I had from other installers. I went with the one I used because of a strong recommendation - The installer concerned was...

Thank you for your reply - My fault I know but I took this installer on face value because he was recommended by a friend who said that the installer concerned worked installing systems at corporate level etc. After the alarm system had been installed I asked for a receipt - the installer said...

I had a visonic Powermax complete wireless alarm system fitted to my house 8 months ago by a recommended and supposedly 'professional' installer. The system worked fine for 6 months then the external alarm box stopped working. The blue strobe still flashes but the box will now not 'squawk' when...