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Sorry to hear this. Can understand your frustration. Good luck with the Bosch - we had one before our Miele and it lasted pretty well.

Hi pyromorth, I have never got so far as disconnecting the motor - just replaced the brushes with the motor in place numerous times. The problem you describe sounds as if it could possibly be down to the shock absorbers. If you look at other posts on this site you will see cases where people...

Like pyromorth, I thought I should provide an update as my brushes (4th set) failed again a couple of days ago. However, as they were last replaced in March 2017 (plus the capacitor mod I described above) they have at least lasted 20 months. The new ones (like all previous replacements) were...

Now dismantled and, sure enough, it's one of the brushes again. Interestingly though, it's the LHS brush viewed from the front not the RHS as mentioned in the earlier post - see pictures. Honestly cannot remember which one failed last time. Have purchased new capacitors from Maplins. Only...

OK, so here I am again (see earlier messages). 17 months have elapsed and my 3rd set of brushes (original plus 2 sets of replacements) appear to have failed. Have yet to take machine apart but it will be interesting to see if it is the same brush that has worn down as last time. Anyway this...

Hi Smosher, Thanks for posting this. As you say, the explanation from Peter is very interesting and seems pretty authoritative. However, if I have understood the information he provides correctly, all the "permanent" solutions will involve removing the motor and call for considerable expense...

Hi Smosher, My w/m is still running but it's only been 5 months so far on the 3rd set of brushes. My plan is to try the replacement capacitor idea if and when they go next time. I don't really fancy taking the motor out and am prepared if absolutely necessary to replace brushes instead. It is...

Very helpful. Will go with your first suggestion I think!

Alastair Thanks for the suggestions. I did a bit of superficial cleaning but it's difficult to do a lot without removing the motor (which I was keen to avoid). Any tips of how to do more to clean it appreciated for the next time I have the machine open. Currently have fingers crossed that...

I too have this problem. My W562 ran for 6 years with original brushes and the second pair (admittedly not Miele originals) lasted only 10 months. In both cases only one of the brushes was worn down until it no longer contacted the commutator (same brush both times). Attached is a photo of...