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Thanks for the responses - I didn't get a chance to check over the weekend, but will give it a shot - will also try to find the fitters. It was supplied as part of some building work, and the supplier / fitter was contracted directly by the builder so don't know if they'll honour it.

Thanks - here's a view of one of the hinges

Hi, I have a composite door with a multi-point lock. It's started to get very stiff when trying to engage the lock. I've taken a look and can see the cause of the problem - the inside face of the top hook and outside face of the bottom hook are really scratched so it appears that the door is...