Apparently it fell off the wall, shattered and the gas pipe was completely broken. It's been thrown away. I'm posting on behalf of my Dad by the way so having to go by his description.
I am looking for a Glow-worm 45 gas fire to work with the back boiler unit we currently have. The front fire was broken and had to be removed and now cannot find a replacement. Does anyone know where I can get one from?