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Thanks all, much appreciated advice

Thanks flameport - do you have any theories as to why it would have failed? There was no SA in the cylinder when it was inspected, but it definitely had one (sticker on outside) - does this mean it had completely corroded away? What could have caused this?

Hi Nozzle - no, it's pretty hard water here

Hi all, our hot water copper cylinder (less than 20 years old) ruptured and flooded the downstairs. We are covered by insurance but they want to know what caused the failure as this will determine whether they pay for the cylinder itself. The plumber said that the immersion had a faulty earth...