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I would like to point out that I don't have a problem with doing the oiling etc in principle but I do think that if you pay for installation they should do the oiling and/or talk you through the process before you use it!! I know that you often have to oil these work surfaces on an ongoing...

Hi rules&rulers, So are the fitters supposed to tell us? I'm just so annoyed and talking to ikea is like banging your head against a brick wall! I think I will just sort it ourselves and write a letter of complaint. Do we sand it first?

It was an ikea 'installation' but done by a third party company which ends up meaning that no one seems to have a bloody clue. The woman on the phone went from saying that I should have known to oil it by reading the care instructions on line or I should have been told about it when designing...

so we've had a new ikea kitchen fitted (well that's stretching it to be honest) and in addition to a whole catalogue of issues which I'm too tired and fed up to go into right, the oak worktops are water marked after just a few days of use. I've been told by ikea that it was supposed to have...

Bought our flat last year- 1900s warner in Walthamstow. Had the whole place replastered when we moved in. About 6 months (maybe more) ago I noticed a hairline crack in the ceiling above the bathroom door, it goes slightly down the wall above the door but not all the way. I don't think it's got...